Un agent d’accueil pour renseigner et orienter

Information

Un agent d’accueil pour renseigner et orienter les usagers en gare

Nom de la société
SNCF

Industrie
Transport

Site internet
sncf.com

OBJECTIFS

Conseiller et orienter les usagers vers les services en gare, sans temps d’attente.

LES RÉSULTATS

Des utilisateurs apprécient la simplicité d’utilisation

Taux de compréhension métier

500

Moyenne des usagers de la gare renseignés par mois

Catégorie Information

Étiquettes Automobile & Transport Tous les métiers

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Un agent d’accueil pour renseigner et orienter

Un agent d’accueil pour renseigner et orienter les usagers en gare

OBJECTIFS

LES RÉSULTATS

500

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