LEA advises and informs tourists during their stay in the Nièvre.
Tourists visiting the site can find a real digital tourist adviser on the connected store windows of the Nièvre but also in their pocket by asking questions on their smartphone.
GOALS
- Reduce queues on busy days
- Offer a support solution during periods when the Office is closed
- Supporting tourists on the move
RESULTS
questions asked outside Office opening hours
average of questions per conversation
sector understanding rate
