Virtual assistants in the top trending technologies in 2022

              By 2025, advancements in VAs will automate up to 75% of call center agent tasks, up from 30% in 2021.

Annette Jump,

Gartner Analyst

radar

Download the Gartner report






I would like to benefit from a consultation with an AI expert
By registering, you confirm that you consent to the hosting and processing of your personal data by DAVI in accordance with the privacy policy. We will only use your personal information for the purposes for which we collected it.

DAVI’s virtual agents are cited among the technologies to be adopted in 2022!

To promote the adoption and use of Digital Assistants, we are currently working on a new conversational experience that especially uses a new kind of 3D multimodal UI, closer to our natural communication patterns

  • null

    Christophe Clot, Director of development

NEW TRENDS TO IMPROVE THE CUSTOMER EXPERIENCE

Each year, Gartner identifies the technology trends that are essential for business success:

by 2022, virtual agents are among the top techs.

Retorik, the Emotional AI platform
at the service of your profession

Learn more about Retorik

Gartner, Emerging Technologies and Trends Impact Radar: 2022, 15 November 2021,By Tuong Nguyen, Danielle Casey, Eric Goodness, Alys Woodward, Annette Jump
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from DAVI