Virtual assistants in the top trending technologies in 2022

              By 2025, advancements in VAs will automate up to 75% of call center agent tasks, up from 30% in 2021.

Annette Jump,

Gartner Analyst

radar

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DAVI’s virtual agents are cited among the technologies to be adopted in 2022!

To promote the adoption and use of Digital Assistants, we are currently working on a new conversational experience that especially uses a new kind of 3D multimodal UI, closer to our natural communication patterns

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    Christophe Clot, Director of development

NEW TRENDS TO IMPROVE THE CUSTOMER EXPERIENCE

Each year, Gartner identifies the technology trends that are essential for business success:

by 2022, virtual agents are among the top techs.

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Gartner, Emerging Technologies and Trends Impact Radar: 2022, 15 November 2021,By Tuong Nguyen, Danielle Casey, Eric Goodness, Alys Woodward, Annette Jump
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from DAVI