Our take aways from the Gartner report*:

  • Emotional AI specialists have recently seen new opportunities arise, such as prediction of COVID-19 diagnosis or optimization of remote work.
  • Just like the Retorik™ platform by DAVI, emotion AI technologies have a major role to play in many areas, even beyond the current crisis.
  • This is the case for customer experience, which is referred to in the report. Gartner analysts mention, among other things, virtual assistants as an added value.
  • Find out about the recognized vendors and strategic levers in the field of emotion AI in the Gartner Report.

*Gartner, “Competitive Landscape: Emotion AI Technologies, Worldwide,” Annette Zimmermann, 2 November 2020.

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A word from an employee

With our emotion AI technology, you can better personalize your digital customer experience, humanizing the human-machine relationship

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    Yannick GĂ©rard, R&D Manager

  • DAVI develops Retorik, an emotion AI platform suited for all user contexts.
  • With the emotional language cues and social skills of our digital assistants (Smartbots), you can significatively humanize and improve the digital relationship with your target audience.
  • Learn why Gartner thinks we are a “Representative Vendor” in Emotion IA!
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Our digital assistants**

Increase customers’ trust by

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%

Increase brand loyalty by

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%

Reduce customer service cost by

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%

Decrease price sensitivity by

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%

**According to a recent report on digital assistants published by the Institute of Business Administration of Dijon, France.

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